UnitedHealthcare is a company that’s on the rise. We’re expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn’t about another gadget, it’s about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life’s best work.(sm)
Leverage your sales experience into a sales career with UnitedHealth Group. As a Sales Representative, you’ll answer incoming calls from people interested in purchasing insurance supplements (no cold calling). You’ll solicit basic information, answer questions and provide options while serving as a consultant to help the callers select the right plan for their situation and budget.
Sales Representatives receive a competitive base salary and are eligible to receive bonuses based on sales performance. Our training classes not only prepare you for your role and ensure that you have the tools and resources that you need to be successful, but we will pay for and provide support for you to obtain the required state insurance licenses you need to have. If you provide verification you hold the appropriate state licenses 7 days prior to your start date, and upon hire you successfully complete our UHC Portfolio Agent New Hire training class, you may be eligible for a $1,000 sign on bonus.
This position is a full-time flex schedule (35 hours / week) with our site Hours of Operation: Monday through Sunday 7:00 AM – 9:00 PM local time specifically for candidates that have graduated with an associate’s degree or are currently pursuing an associate’s degree. Bachelor’s degree applicants will not be considered. We do require our employees to be flexible enough to work any shift, any day of the week during those hours. The flex schedule typically includes a 32-hour work week Monday – Saturday during the months of January – September and 40 hours + overtime Monday – Sunday during our sales season of October – December.
- Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately sale
- Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
- Using knowledge of the product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needs
- May make outbound calls to prospective members to follow up on questions or to current members to review current or new products and services
- Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with product requirements and enrollment guidelines
- Meet the goals established for the position in the areas of: sales quota, attendance and other performance criteria
- Meet and maintain requirements for agent licensure, appointments, and annual product certification
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
- Currently enrolled in an Associate Degree program or obtained Associate Degree no longer than 24 months prior to the position start date; Bachelor’s degree applicants will not be considered
- Ability to obtain all appropriate state insurance licenses within 14 days (may be completed during training)
- All new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material
- Ability to work regularly scheduled shifts within our hours of operation including the training period, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work over-time and/or weekends, as needed
- You will be asked to perform this role in an office setting or other company location
- Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained.
- Sales Experience
- Demonstrated ability to listen skillfully, collect relevant information, determine need and consult with caller to provide appropriate product to fit their needs
- Flexibility to customize approach to meet all types of caller communication styles and personalities
Careers at UnitedHealthcare Medicare & Retirement. The Boomer generation is the fastest growing market segment in health care. And we are the largest business in the nation dedicated to serving their unique health and well-being needs. Up for the challenge of a lifetime? Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of these 9 million customers. You’ll find a wealth of dynamic opportunities to grow and develop as we work together to heal and strengthen our health care system. Ready? It’s time to do your life’s best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.
To apply for this job please visit careers.unitedhealthgroup.com.